Millions Livelihood dependent on Server’s Uptime
The companies providing hosting services have the heavy responsibility of keeping the services up all the time. Before the customer experience issue, the host must take care of it, that need continuous monitoring. If the problem occurs, do communicate it with your team, customers and everybody related and keep them updated.
In February 2017, Amazon S3 hosting services outage for several hours and unique vulnerability got highlighted to the digital world. Imagine loss when websites across the Internet abruptly goes down due to tech failure, thousands of businesses and millions of people left unable to work.